Refund policy

Congratulations on your purchase from The Shag Store! You should enjoy your artworks for years to come provided they avoid direct sunlight (especially with prints or original paintings) and other conditions that would be considered common sense (such as extreme temperatures).

Since original paintings and fine art prints/reproductions are very limited or rare, all sales of these, and all other limited edition products, are final. Other types of merchandise purchased from the store may (on occasion) be exchanged for credit at the sole discretion of the gallery owners and will be reviewed on a case by case basis. 

Shag prints and original paintings typically increase in value after their initial release and Shag the store will often entertain the idea of purchasing products back from you or in exchange for credit or purchase them outright in some cases (primarily if purchased from Shag the store). Again, we will consider these types of transactions on a case-by-case basis with no guaranty or warranty on our behalf.

The Shag Store is independently owned and operated (although designed by and in partnership with Josh Agle). As a result, we can not (and will not) warranty items purchased outside of The Shag Store. Your first and best bet will always be to contact the store or person(s) where your item was purchased. This is since we have no control over these items (especially those purchased through eBay). That being said, we will do our best to direct you if we can.